Sales Administrative Assistant - Hanoi / London / Lisbon

Hanoi, Vietnam · Sales expand job description ↓

Description

Moteefe is a platform designed to allow users to design and sell custom merchandise online. We want to build a network of entrepreneurs who are ready to design their future and build their brand.

What drives us is the opportunity to promote entrepreneurship and enable social media influencers and organisations to bring their ideas to life. We want to take away all the risk, worry and hassle, and truly help people get rewarded for their creativity by giving them a platform and the opportunity to build a brand or spread a message.

The team is made up of driven professionals from the tech, marketing, sales and design industry. We operate globally with our head office based in London, UK and our CS team based in Lisbon, Portugal.

We are looking for a Sales Administrative Assistant to support Sales department on setting up user accounts and managing client support channel.


Job responsibilities

  • Provide administrative support to Sales department
  • Follow Sales department standard operating procedures
  • Participate in managing and growing the user support channel (Zendesk)
  • Insure and maintain the company brand image on the support channel
  • Assist on setting up user accounts
  • Facilitate timely and relevant communication between Europe and Asia offices.
  • Coordinate and report on-time user’s issues and requirements to the HQ.
  • Provide additional administrative assistance as directed.
  • Assist Regional Sales Departments and managers to organise local events (occasionally)

Requirements

Essential Skills:

  • Bachelor degree in Business, Marketing, Communication or related fields.
  • Fluent in English
  • Proactive. Excellent verbal and written communication skills
  • Good computer skills
  • Proven organisational and administration skills with demonstrable attention to detail.
  • Team work spirit
  • Good time management skills and work efficiency
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